Emirates trolls United Airlines as CEO refuses to resign

After initially blaming the passenger, Oscar Munoz accepted full responsibility for his removal in an apology on Tuesday.

Emirates trolls United Airlines as CEO refuses to resign

World Bulletin / News Desk

United Continental chief executive Oscar Munoz said Wednesday he would not resign, and he again apologized for forcibly removing a customer from an overbooked flight.

Munoz was asked about calls for his resignation as leader of the embattled airline on the ABC show "Good Morning America" following widespread outrage at the company's actions in the incident Sunday.

"I was hired to make United better and we've been doing that and that's what I'll continue to do," Munoz said.

Munoz reiterated his regret at the incident, which mushroomed into a global public relations disaster after video showing passenger David Dao, 69, his face bloodied, being dragged off the plane went viral.

"The first thing I think is important is to apologize to Dr. Dao, his family, the passengers on the flight, the customers, our employees," Munoz said. 

"That is not who our family at United is," Munoz said. "And you saw us at a bad moment and this could never -- will never happen again on a United Airlines flight. That's my premise and that's my promise."

Munoz expressed regret for his widely-criticized initial response to the debacle in which he appeared to put partial blame for the incident on the 69-year-old passenger, saying he "defied" authorities and "compounded" the incident.

Emirates trolls United Airlines

Emirates Airline is using the backlash against United Airlines the company forcibly removed a passenger from a flight to play their own game of "gotcha."

In a video posted on Twitter, Emirates Airlines recirculates a comment United Airlines CEO Oscar Munoz made in March about Gulf Airlines (like Emirates) not actually being airlines.

"Well Mr. Munoz," the video slate reads. "According to Tripadvisor, the world's largest travel site, not only are we a real airline we are the best airline."

"Well Mr. Munoz," the video slate reads. "According to Tripadvisor, the world's largest travel site, not only are we a real airline we are the best airline."

After showing snapshots of happy passengers, the video concludes "fly the friendly skies... this time for real."

Güncelleme Tarihi: 12 Nisan 2017, 19:43
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