Turkey to set up call center for kids with Internet addiction

The council has also established a working group to look into more efficient uses of social networking websites.

Turkey to set up call center for kids with Internet addiction

World Bulletin / News Desk

The Ministry of Transportation and Communications has announced plans to set up a call center for families that need help with children who spend too many hours online.

Serhat Özeren, head of the ministry's Internet Council, said that Transportation Minister Binali Yıldırım was very responsive to the expansion of the Internet in Turkey but was also sensitive to its responsible use.

Özeren noted that the Telecommunications Administration (TİB) of Turkey's Information Technologies and Communication Authority (BTK) receives many complaints from individuals whose images are published without permission or about whom false documents are posted online.

Among complainants are many concerned parents of children who spend too much time on the Internet.

Özeren said they will be setting up a call center to support and guide parents. “In addition to responding to incoming calls at the center, we will also be able to direct them to professional centers. When a parent calls, if necessary, we will put the in touch with a pedagogue or psychology service provider. In this way, we will help families to access professional support,” he explained.

“The efforts to establish the call center are currently in progress. We have formed a working group within the Internet Council. Consultation and support lines such as this function well in EU member states. Turkey is working to ensure standards in line with EU countries,” he added.

The council has also established a working group to look into more efficient uses of social networking websites. “Currently Facebook has 24 million users. One of the areas of our work on Internet safety includes the use of social networking sites,” Özeren said.

 

Last Mod: 05 Ocak 2011, 18:12
Add Comment